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Frequently Asked Questions

Everything you need to know about Fjord Coat, your order, and getting the best results for your pet.

Product & Results

Yes! Fjord Coat is made for all dogs, every breed, size, and age. It is especially loved by owners of heavy shedders and double-coated breeds (Goldens, Labs, Huskies, Shepherds, Aussies, Corgis), and it is just as valuable for senior dogs, since the same omega-3 that supports the coat also supports the heart, joints, and healthy aging. One pump on their food once a day is all it takes.

It does. Fjord Coat is pure wild-caught Salmon and Pollock marine oil (14% EPA, naturally preserved with Vitamin E, no fillers), so cats can benefit from it as well. For a cat, simply start with a smaller amount than the dog serving. If your pet has any health condition, you are always welcome to check with your veterinarian first.

Most pet parents notice the first signs around week 3, with a fuller, shinier coat by weeks 5 to 6. That is biology, not a marketing promise: your dog's skin and coat renew on a 21 to 28 day cycle, so the omega-3 needs a few weeks of daily use to show. Owners of older pets often notice more pep along the way too.

Just one thing, done well: 100% premium wild-caught Salmon and Pollock marine oil at 14% EPA, the highest in its category, naturally preserved with Vitamin E. No plant-oil fillers, no synthetic preservatives, and every batch is third-party tested for purity, heavy metals, and mercury.

Most fish oils are diluted with plant oils, and dogs convert plant-based omega-3 to usable EPA at under 10%. Fjord Coat is 100% wild-caught Nordic Salmon and Pollock at 14% EPA, roughly 1.5 times the active omega-3 of leading competitors. The product did not fail you before, the formula did.

Tummy trouble from fish oil is almost always caused by rancid oil or cheap fillers. Fjord Coat is premium wild-caught marine oil, naturally preserved with Vitamin E so it never goes rancid, and nothing else. If your pet has a sensitive stomach, you can introduce it gradually over a few days.

One pump on your pet's food, once a day. It works with dry, wet, raw, or home-cooked meals. Shake gently and prime the pump before the first use, then it is just part of breakfast. The pump wipes clean with a dry cloth, and you can store the bottle at room temperature.

Shipping & Delivery

Orders are prepared within 2 to 3 business days(week-end not included), then ship out. Transit usually takes 8 to 10 business days for US orders and 10 to 14 business days for international orders. Once your order has shipped, you’ll be able to track it directly on our “Track My Order” page, or you can contact us by email for assistance.

Yes, we offer free shipping on US orders.

Once your order ships, head to our order tracking page (https://fjordpets.com/apps/parcelpanel) and enter your order number and email to see the latest status. Heads up: the first tracking scan can take 24 to 48 hours to appear, so do not worry if it is quiet at first.

If your order has not shipped yet, we can usually still update it. Just email us right away at support@fjordpets.com with your order number and the corrected address. Once an order has shipped, the address can no longer be changed.

First, check around your property (porch, mailbox, side door) and with your neighbors, since carriers sometimes scan a package as delivered a day early. If it still has not arrived after a couple of business days, email us at support@fjordpets.com and we will look into it with our shipping partner and make it right.

We are sorry about that, and we will fix it fast. Email support@fjordpets.com with your order number and a quick photo. We will send a free replacement or refund you, and there is no need to return anything.

One pump on your pet's food, once a day. It works with dry, wet, raw, or home-cooked meals. Shake gently and prime the pump before the first use, then it is just part of breakfast. The pump wipes clean with a dry cloth, and you can store the bottle at room temperature.

Returns & Guarantee

We offer a 60-day satisfaction guarantee on first-time orders. Because a coat renews over several weeks, the guarantee covers products that have been used daily as directed during the trial period. To start a request, email support@fjordpets.com with your order number, the email used at checkout, and a short note on your experience.

No. There is no need to send anything back.

Approved refunds cover the product price (original shipping is non-refundable) and go back to your original payment method. They typically take 7 to 14 business days to process, plus a little extra time depending on your bank.

If your order has not shipped yet, absolutely, just email us and we will cancel it and refund you in full. Once an order has shipped, our 60-day guarantee has you covered instead.

Still have a question?

We are a friendly bunch and happy to help. Email us at support@fjordpets.com.